Privacy Policy – Last Updated: March 7, 2025
At Skyline Realty, protecting the privacy of our clients and visitors is a top priority. This Privacy Policy outlines the types of information we collect and record, and how we use it. We take client confidentiality seriously and do not release clients’ names, property addresses, email addresses, or phone numbers of existing or past clients without their written permission unless required by law.
Who We Are
Our website address is: https://skylinerealty.com. Skyline Realty provides property management, condominium association management, and residential brokerage services across Greater Boston.
Information We Collect and Why
Personal Information: If you contact us directly via our website forms, we may receive your name, email address, phone number, and the content of your message. If you register for a Client Login, we collect your name, address, and account credentials to provide secure access to management tools.
Comments and Media: If visitors leave comments on the site, we collect the data entered in the comments form, the visitor’s IP address, and the visitor’s browser user agent string to help with spam detection. If you upload images to the website (such as for maintenance requests), you should avoid uploading images with embedded location data (EXIF GPS).
Cookies:
- Logins: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data. When you log in, we set up cookies to save your login information and screen display choices.
- Forms: If you leave a comment or fill out a form, you may opt in to saving your name and email in cookies for your convenience.
How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website and Client Portals;
- Communicate with you regarding property management updates or brokerage services;
- Detect and prevent fraud;
- Send necessary account emails (password resets include your IP address for security).
Data Retention and Sharing
- Retention: Contact form entries are kept for customer service purposes. If you leave a comment, the comment and its metadata are retained indefinitely. For registered users, we store the personal information they provide in their user profiles.
- Sharing: We do not sell your data. We only share information with third-party service providers (such as property management software or email delivery services) necessary to fulfill our service obligations to you.
How We Secure Your Personal Information
Skyline Realty implements reasonable safeguards to protect personal information against unauthorized access or misuse. However, no internet transmission is 100% secure.
Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an export of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Regulatory Compliance
- CCPA (California): We do not sell your personal data.
- GDPR (EU): EU residents have the right to access, correct, or erase their personal data.
- Children’s Privacy: We do not knowingly collect information from children under 13.
Changes to This Policy
Skyline Realty reserves the right to update this policy periodically. Continued use of the website constitutes acceptance of the updated terms.
Contact Us: For any privacy-related inquiries, please use our website contact form or visit us at 196 Boston Ave #2100, Medford, MA 02155.